Shipping policy

Shipping & Delivery Policy

Last updated: 27 October 2026

A Little About Our Promise

Every AARNI outfit is handcrafted and packed with care. This page explains when your order will be dispatched, how long delivery takes, and what to expect along the way.

Dispatch Timelines

The dispatch time depends on whether the outfit is ready-to-ship or a pre-order. Each product page shows which type it is.

Ready-to-ship outfits

Dispatched within 1–2 working days.

Pre-order outfits

Dispatched within 10–15 working days. Pre-order outfits are made for you after you place your order, which is why they take longer to dispatch.

Delivery Timelines

Once your order is dispatched, delivery usually takes 5–7 working days, depending on your location.

Estimated total time from order to delivery:

  • Ready-to-ship outfits: 6–9 working days
  • Pre-order outfits: 15–22 working days

Working days are Monday to Saturday, excluding Sundays and public holidays. The estimated delivery date shown on the product page is calculated on this basis.

Orders With Both Ready-to-Ship and Pre-Order Outfits

If your order includes both ready-to-ship and pre-order outfits, the complete order will be dispatched together once all items are ready. If you need your ready-to-ship outfits sooner, please call or WhatsApp us on +91 97017 62891.

Shipping Charges

  • Free shipping on all orders above ₹2,999 within India.
  • For orders below ₹2,999, a shipping charge applies and is shown at checkout.
  • Cash on Delivery (COD) is available.

Order Tracking

Once your order is dispatched, you'll receive the tracking details by SMS, WhatsApp or email. You can use them to follow your parcel until it reaches you.

Delivery Address and Attempts

  • Please make sure your delivery address, pincode and phone number are correct when placing your order. We can't change the address once the order has been dispatched.
  • Our courier partner may call you before delivery, so please keep your phone reachable.
  • If the courier is unable to deliver after repeated attempts, the parcel may be returned to us. In that case, re-shipping charges may apply.

Damaged or Tampered Parcels

Before you accept your parcel

If your parcel looks damaged or tampered with, please don't accept it, or record a video while opening it. Contact us within 48 hours of delivery on +91 97017 62891 (call or WhatsApp) with photos or the video, and we'll help resolve it.

Delays Beyond Our Control

All delivery dates are estimates. While we always try to deliver on time, we cannot guarantee delivery timelines in situations beyond our control, such as natural calamities, extreme weather, courier or logistics issues, festive season rush, strikes or government restrictions. We'll keep you informed if your order is delayed.

International Shipping

We do ship outside India. International shipping charges and timelines depend on the destination country. To place an international order or get a shipping quote, please contact us on +91 97017 62891.

International orders may be subject to customs duties and taxes in the destination country, which are payable by the customer.

Contact Us

For any questions about shipping or your order, call or WhatsApp us on +91 97017 62891.