FAQs

1. How do I place an order?

Placing an order at Aarni Clothing is simple:

  1. Browse our collection and select the items you wish to purchase.
  2. Choose the desired size and color, then click "Add to Cart."
  3. Once you have added all desired items to your cart, click on the shopping cart icon at the top right corner of the page.
  4. Click "Checkout" and follow the instructions to complete your purchase.

2. What payment methods do you accept?

We accept a variety of payment methods, including:

  • Paypal
  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • Net Banking
  • UPI
  • Wallets (Paytm, PhonePe)

3. How can I track my order?

After your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number on the carrier’s website to monitor the status of your shipment.

4. What is your return policy?

We have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item. The item must be in its original condition, unworn or unused, with tags, and in its original packaging. For more details, please visit our Return Policy.

5. How do I start a return?

To initiate a return, please contact us at support@aarniclothing.com with your order number and reason for return. We will provide you with a return shipping label and instructions on how to send back your item.

6. Can I exchange an item?

Yes, you can exchange an item by returning the original item and placing a new order for the desired item. Once your return is accepted, you can make a separate purchase for the new item.

7. Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping rates and delivery times for international orders will be calculated at checkout. Please note that international shipments may be subject to customs duties, taxes, and import fees.

8. How long will it take to receive my order?

Delivery times vary based on the shipping method selected:

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days

International delivery times may vary based on the destination.

9. What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us immediately at support@aarniclothing.com with your order number and details of the issue. We will work to resolve the problem as quickly as possible.

10. How do I cancel or change my order?

If you need to cancel or change your order, please contact us as soon as possible at support@aarniclothing.com. We will do our best to accommodate your request, but please note that orders that have already been processed and shipped cannot be modified or canceled.

11. How can I contact customer support?

For any questions or concerns, you can reach our customer support team at:

12. Do you offer gift cards?

Yes, we offer gift cards in various denominations. You can purchase them directly from our website.